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We have recently brought in a consultant to implement a social business tool but we fear when the consultant leaves no one will understand how to continue to leverage the technology. How can we vet the information provided by the consultant? How can

We have recently brought in a consultant to implement a social business tool but we fear when the consultant leaves no one will understand how to continue to leverage the technology. How can we vet the information provided by the consultant? How can we avoid being mis-guided?

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Customer Contact Week For Government GovCC

28 - 29 October 2025
Hyatt Centric, Melbourne, VIC
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