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We have recently brought in a consultant to implement a social business tool but we fear when the consultant leaves no one will understand how to continue to leverage the technology. How can we vet the information provided by the consultant? How can

We have recently brought in a consultant to implement a social business tool but we fear when the consultant leaves no one will understand how to continue to leverage the technology. How can we vet the information provided by the consultant? How can we avoid being mis-guided?

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Customer Contact Week Australia and New Zealand

18-19 March 2026
Royal Randwick Racecourse, Sydney, Australia
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