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What do you consider to be off-task time for contact center agents? We have a cool-off room for the agents and we need to properly schedule cool-off time into their day...

CCW Digital Editor |
What do you consider to be off-task time for contact center agents? We have a cool-off room for the agents and we need to properly schedule cool-off time into their day...

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Upcoming Events

CCW Emerging Technology Exchange

February 19 - 21, 2025
San Francisco, CA
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March 04 - 06, 2025

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CCW Executive Exchange March 2025

March 12 - 14, 2025
Austin, TX
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