Content

About
Events

The CCWomen Newsletter: February 2023

Grace Gilbert | 02/28/2023

The CCWomen newsletter publishes at the end of every month, and it features cutting-edge, feedback-driven content along with resources to help you reach your goals. The newsletter will give members the space to build that community of “can” and celebrate what we’ve accomplished. 

The February 2023 newsletter features:

  • 5 of the Best Financial Podcasts by (and for) Black Women: take a quiz to find your financial profile, and find the best financial literacy podcast to help kickstart your dreams!
  • Connect Your Story to Your Customer's Story: Lessons from Brittany Hodak: learn more about the importance of storytelling in genuine customer connection!
  • CCWomen podcast episode #12 HOW TO: INVEST, NEGOTIATE, AND MAKE MONEY MOVES: Join Nicole Kyle, gender equity advocate and LinkedIn Top Voice of 2022, and Grace Gilbert as they discuss financial literacy, education, negotiation, and all things money!
  • Mitigate Implicit Bias: A CCWomen Printable Toolkit: Get worksheets, printables, exercises, reflection prompts, and more to make 2023 the year you get that raise!
  • CCWomen Member Shout-Out: Judith Platz, Chief Customer Officer, Supportlogic
  • CCWomen Hall of Fame application, ways to speak and get involved in CCWomen, and so much more!

Join us as we continue to grow our community and revolutionize the customer contact industry, through community, one woman at a time. 

Love what you see? Let us know at ccwomen@cmpteam.com.

Upcoming Events


CCW Emerging Technology Exchange

February 19 - 21, 2025
San Francisco, CA
Register Now | View Agenda | Learn More

MORE EVENTS