FOR IMMEDIATE RELEASE
New York, NY – Striving to connect global call center professionals in their pursuit of greater satisfaction and more efficient customer service operations, IQPC today announced the launch of Call Center IQ (http://www.callcenter-iq.com).
Formed through the union of Call Center Week, the world’s largest and most influential customer service event, and Customer Management IQ, the world’s largest and most influential customer service online platform, Call Center IQ instantly becomes the most significant community, resource hub and advisory for call center professionals.
Features, all complimentary, include:
- Networking: Connect with 50,000+ qualified professionals who care as much about the customer as you do.
- Research: Receive our quarterly executive research reports valued at $2,000/year. CCIQ members will get access to these reports at zero cost.
- Access: Members will receive exclusive access to our top presentations and product demos along with exclusive speaker podcasts, event research reports and live blogs.
- Product Matchmaking: Benefit from our vendor directory and allow us to match you with the solution providers who meet your needs.
- Event Discounts: Members of CCIQ will receive a 10% discount on any of our events. Member attendees will also benefit from VIP functions at our big annual events.
By providing members with a complimentary, 24/7/365 opportunity to engage with countless, exclusive online resources and a series of award-winning conferences at which they can interact without wires, Call Center IQ will create a better, more empowered breed of call center professionals that will deliver a better, more satisfying experience for customers and business stakeholders.
"Wise businesses recognize the call center as their greatest weapon for driving sales, retaining customers and boosting the bottom line," says Brian Cantor, managing editor and director of Call Center IQ. "Thanks to our multi-platform forum for connecting contact center professionals and our exclusive content relationships with customer service icons like Zappos, Disney, and Google we will put businesses around the globe in position to harness the strength of their call centers.
"Those who engage with Call Center IQ – whether by reading our free articles and case studies, asking questions of our knowledgeable membership, enjoying our exclusive thought leader interviews, attending our virtual summits or participating in our conferences like Call Center Week – will not only gain the know-how to satisfy customers but learn how to put that knowledge into action—in a manner that keeps their budget holders smiling!"
To be formally introduced at the Future Call Center Summit, January 21-24, CallCenter-IQ.com is now officially open for engagement.
Become a member at www.callcenter-iq.com