Considering the undeniable stakes associated with medical care, the patient experience should always be a top priority.
It is absolutely a concern for IHH Healthcare/Parkway Pantai.
The group, which is one of the largest private hospital organizations in the world, primarily serves patients who can afford -- and absolutely expect -- the best experience possible.
In the latest CCW Digital Podcast, the organization's Alvin Neo reveals that the ideal experience involves combining a hotel-like experience with speed and, of course, elite medical care.
Listen to the new podcast below: