Ahead of CCW Las Vegas, Managing Director and co-founder of CMP Research Nicole Kyle had the opportunity to interview mainstage speaker Timnit Gebru, one of the leading voices on the ethics of AI. In this conversation, Nicole and Timnit discuss the tenets of ethical AI, understanding biases & risk management in these emerging technologies, and how Gebru sees generative AI impacting the future of customer experiences.
Join Timnit Gebru at Customer Contact Week Las Vegas, this June 19-22! Customer Contact Week Las Vegas is brought to you by CCW Digital, a division of the Customer Management Practice. Get back to Customer Contact Week at www.customercontactweek.com.
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