Special Report: Digital Identity Risk

Historically, brands have not only struggled to balance customer experience and security concerns but downright failed on both fronts. 

The digital transformation is only exacerbating these challenges. Emerging digital channels are introducing new identity risks and transforming customer expectations about experiential friction, opening the door to a plethora of fraud threats.

A substantial 63% of companies understand the urgency of improving digital data and authentication strategies, but many are unclear on what steps they take to not only bolster security but reduce customer and employee effort. This briefing provides the answers, detailing newly emerging risk factors before sharing pointed tips and tactics for mitigating those threats.

Topics include:

• Five ways digital channels are putting customers' identities at risk
• Why the "omnichannel transformation" is more important than ever
• Three keys to meaningfully improving authentication and fraud prevention throughout the digital journey
• How an improved digital authentication strategy opens the door to more frictionless and personalized experiences