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The Director's Report: CX Impact 2016

Customer Contact Week | 02/02/2016

Customer experience is the last remaining competitive differentiator. Customer relationships are the key to long-term success. The event was named one of "The 50 Best Conferences to Attend This Year" by The Daily Muse Editor. This report shows you why. The event, and this summary, focuses on what it takes to take your customer experience strategy to the next level.

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