As the market leader in Automated Customer Experience (ACX), Ada personalizes engagement across the customer journey by putting the power of AI in the hands of the people who know your business best. With Ada’s conversational AI platform, non-technical teams can create personalized interactions across the customer journey - ultimately reducing support costs, improving customer satisfaction, and driving revenue for the business. Ada does much more than respond to FAQs – it solves more than 80% of customer inquiries with powerful automation that frees live agents to handle the most mission critical interactions.