Expert Insights: Libba Sapitsky, Head of Customer Care at CVS/Caremark

Libba Sapitsky is the Head of Customer Care at CVS/Caremark. She has spent her entire career focused on combining people with technology to drive improvements to deliver superior customer experience.

In this speaker spotlight, Libba provides us with insight on how high-growth companies that embrace the workforce realities of the new economy while keeping customers and employees in front of the mind can succeed.

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