Speakers

June 16 - 17, 2021

Virtual Exchange

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Julio Badin
SVP, Customer Experience
Dallas Fort Worth International Airport

Geoff Burbridge
Vice President, Contact Centers
USAA

Aarde Cosseboom
Head of GMS Technology & Workforce Management
Techstyle Fashion Group

Colin Haupt
SVP, Employee Engagement and Experience
PURE Group of Insurance

Martin Lampman
Director Customer Support Operations, Social Responsibility and Communications
British Columbia Lottery Corporation (BCLC)

Gabriele "G" Masili
VP & CTO, Customer Experience & Success
Microsoft

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