Customer Experience Professionals Association

The CXPA supports the professional development of its members and advances the field by providing research and education, developing standards, offering networking opportunities, promoting the industry, and creating a better understanding of the discipline of Customer Experience. Founded in 2011, the Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession.We increase the impact and visibility of Customer Experience professionals, facilitate effective member-to-member sharing, and establish respected standards.