2025 Speakers

Tanika Scott
Tanika Scott
Vice President, Lead DEI Business Execution
Wells Fargo
Anthony Pili
Anthony Pili
Chief Innovation Officer
Orange Bank and Trust
Audrey Stone
Audrey Stone
Vice President, Employee Experience Transformation & Enablement
JPMorgan Chase & Co.
Sasha Fard
Sasha Fard
Country Lead, Customer Experience Management
Capital One
Pablo Cerullo
Pablo Cerullo
Global Head of AI & Innovation Solution Design and Delivery
BNY Melon
Pierce Zanders, MBA
Pierce Zanders, MBA
Executive Director, Customer Service Support, DEI Advocate
Sammons Financial Group
Amy Welsh
Amy Welsh
Senior Director of Consumer Banking
Discover Financial
Cory Bennet
Cory Bennet
Senior Director, Digital Product Development
Sallie Mae
Matt Goldsmith
Matt Goldsmith
SVP Member Services
Digital Federal Credit Union
Anthony Pili
Anthony Pili
Chief Innovation Officer
Orange Bank and Trust
Heather Wood
Heather Wood
Assistant Vice President of Strategic Partnerships
Americu Credit Union
John Salagaj
John Salagaj
Head of Client Experience (U.S, Canada, and Latin America)
JPMorgan Chase
Marc Butterfield
Marc Butterfield
Sr. Vice President, Digital & Payment Solutions
First National Bank of Omaha
Tara Leweling
Chief Sustainability Officer
USAA
Edwin Jones
Edwin Jones
AVP, Director of Customer Experience & Strategy
Federal Home Loan Bank of Chicago
Cheryl China
Director Mass Market Servicing, SVP
Citizens Bank
Brian Cantor
Brian Cantor
Managaing Director, Digital
Customer Management Practice

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