Heather Wood

Assistant Vice President of Strategic Partnerships AmeriCU Credit Union

Day 3 | April 26

9:30 AM Expert Insight | Navigating Transformation: Strategies for Stability and Customer-Centric Innovation

In the rapidly evolving landscape, stability and innovation intersect at critical junctures. This session illuminates the path toward stabilizing while embracing technological advancements, open financial dialogues, and customer-centricity.


Exploring the core technologies like ML, RPA, and AI, we delve into their pivotal role in fortifying the sector's operational resilience. Moreover, the discussion navigates the essential conversations around open banking, emphasizing the leadership responsibilities of managerial directors in driving customer-centric approaches.

Check out the incredible speaker line-up to see who will be joining Heather.

Download The Latest Agenda