February 19 - 21, 2025 | Hotel Nikko | San Francisco, CA
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2025 Solution Providers
AmplifAI
Website: www.amplifai.com
At AmplifAI, we're applying science to make teams better! AmplifAI was founded with the goal of leveraging data to create a personalized environment that enables every employee to succeed. As more companies explore the new generation of hybrid work, innovative leaders and organizations are relying on AmplifAI to enable performance,... Read More
Cognigy
Website: cognigy.com
Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer... Read More
Five9
Website: www.five9.com
Five9 is the largest pure cloud contact center software provider with more than 1,600 customers and facilitating more than 3 billion calls per year. The Five9 VirtualContact Center and Predictive Dialer are revolutionizing the contact center industry, bringing the power of the cloud to customer service and sales organizations around... Read More
Goodcall
Website: goodcall.com
Launch your AI phone agent in minutes—no engineering team required. Connect knowledge sources, business tools, and databases to get your agent up and running in minutes. An easy-to-use interface gives you full control to tune agent capabilities, behavior, logic, and workflows. No gated demos, no engineering dependencies. Just results. Read More
LivePerson
Website: liveperson.com
LivePerson’s trusted conversational AI and digital expertise empower businesses to connect channels and deliver personalized experiences at scale – transforming conversations into measurable customer and business outcomes. Read More
Modus
Website: modusagency.com/
Modus is a people-centered, tech-forward, strategic digital consultancy that helps leading organizations solve core business challenges and discover innovative opportunities. Headquartered in NYC with offices worldwide, we design, build, and market digital products and experiences that people love. Read More
Mosaicx
Website: www.mosaicx.com
Businesses can't hire enough agents to keep every customer happy, so Mosaicx uses conversational AI to create an agent-like experience without a human agent. This creates fast, easy, personalized service experiences, which increases customer loyalty. Mosaicx Intelligent Virtual Agents (IVA) are built from an array of service modules, making them... Read More
Prosodica
Website: www.prosodica.com/
We are contact center veterans, technology innovators, behavioral scientists, and data science experts working to build technologies that enhance human connections, improve employee engagement, and promote sustainably efficient contact center operations. We work with progressive contact center enterprises to address their most challenging operational issues by crafting a more engaging,... Read More
Regal
Website: regal.io
Regal makes it easy for contact center teams to find 25% more revenue — immediately. Turn your untapped customer data into real-time outbound campaigns that engage the right contact, at the right time, with the right conversation across phone, sms, email, chat, and AI agents. Read More
Telus Digital
Website: telusinternational.com/
TELUS International designs, builds and delivers next-generation digital and AI solutions to enhance the customer experience (CX) for global brands. The company’s integrated solutions span digital strategy, innovation, consulting and design, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and... Read More
Verizon
Website: verizonenterprise.com/products/
At Verizon, we can help you plan, build and deliver a customer experience solution for today, with room to grow into tomorrow’s transformations. Our integrated solutions, dynamic eco-system and strong relationships with leading technology vendors help drive better customer experiences and better business results - simply, securely and reliably. Across... Read More
