Neil Gomes
Neil Gomes
Chief Digital Officer
AmeriHealth Caritas
TS Balaji
TS Balaji
Vice President of Digital & Customer Experience
Cox Communications
Samantha Shahani
Samantha Shahani
Vice President, Consumer Personalization, Strategy & Insights
Elevance Health, Inc
Mark Nehmer
Mark Nehmer
Deputy Chief Digital and AI Officer for AI Strategy
Defense Counterintelligence and Security Agency (DCSA)
Hobson Powell
Hobson Powell
Vice President, Global Support
LinkedIn
Dr. Shikha Desai
Dr. Shikha Desai
Vice President Operations, Student Resources
UnitedHealthcare
Shannon Burch
Shannon Burch
Vice President Experience
Neo Financial
Kim Cochran
Kim Cochran
Vice President Contact Center Sales & Customer Care Operations
Brightspeed
Ian Dewar
Ian Dewar
Senior Director of Global Customer Strategy
Anthropologie
Sunzay Passari
Sunzay Passari
Senior Director & Head - Digital Innovation & Transformation
UPS
Rajamma Krishnamurthy
Rajamma Krishnamurthy
Senior Director, Leader Enterprise AI
Microsoft
Baylie Brenner-Bruzgis
Baylie Brenner-Bruzgis
Head of User Experience Operations
Twitch
Seshu Yalamanchili
Seshu Yalamanchili
Director, Generative AI & Machine Learning Application Strategy and Execution
Visa
Anurag Avlash
Anurag Avlash
Executive Director - Global Head of Customer Care Analytics & Insights
The Estée Lauder Companies Inc.
Shashikant (Shashi) Singh
Shashikant (Shashi) Singh
Director of Global Business Outsourcing Strategy & Economics
Unitedhealth Group
Andrea Rivera
Andrea Rivera
Construction Customer Care Director
Toll Brothers

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