Anurag Avlash

Executive Director - Global Head of Customer Care Analytics & Insights The Estée Lauder Companies Inc.

Day 2 | Thursday, February 20

8:30 AM Expert Panel | From Data to Insights: Personalization Tactics, Trends, and Challenges Across Industries

In this dynamic panel, cross-industry experts in consumer insights come together to explore how organizations make sense of data and turn it into actionable personalized experience strategies. Panelists discuss how to extract meaningful insights from data, translate insights into business decisions, and balance personalization with evolving customer expectations and industry regulations. Join us for an insightful discussion on how businesses are leveraging data to better understand consumers, refine personalization strategies, and drive impactful outcomes.


  • Discover how consumer insights shape personalized experiences across industries.
  • Learn how industry-specific regulations and customer expectations influence data-driven personalization.
  • Gain insights into overcoming challenges in transforming data into actionable strategies. 

Check out the incredible speaker line-up to see who will be joining Anurag.

Download The Latest Agenda