Agentic AI—AI agents that reason and autonomously use tools to accomplish real work—has the potential to revolutionize customer experiences and operational efficiency. In this session, practitioners who’ve successfully navigated the journey share the essential steps for data readiness, tool selection, governance, and risk management. Discover how to avoid common pitfalls, measure ROI, and set your organization up for success as you move from prototype to production.

Key Takeaways:

• Agentic AI Fundamentals: Grasp the core principles and real-world applications of AI agents that independently solve tasks.
• Pilot-to-Production Roadmap: Learn practical approaches for transitioning prototypes into robust, scalable deployments.
• Trust and Quality: Understand the frameworks needed to ensure responsible AI use and mitigate risks to protect your brand.
• Measuring Success: Explore strategies for tracking ROI and continuously optimizing performance.