SPEAKERS

Carlisha Robinson
Carlisha Robinson
Chief Customer Officer
Beyond, Inc.
Mary Beth Green
Mary Beth Green
Chief Innovation Officer
Sheetz
Kalifa Oliver
Kalifa Oliver
Global Director, Employee Experience Analytics
Ford Motor Company
Arun Nandi
Arun Nandi
Head of Data & Analytics
Unilever
Angel Durr
Angel Durr
Vice President, Operational Analytics & Tooling for Corporate Tech Agility
JP Morgan Chase & Co.
Libba Saptisky
Libba Saptisky
Senior Vice President, Customer Care
Tandem Diabetes
Daniel Haden
Daniel Haden
Vice President, Global GTM Strategy & Enablement
Docusign
Fred Kleiman
Fred Kleiman
Vice President, Customer Service, Direct to Consumer
The Tennis Channel
Lisa Williams
Lisa Williams
Senior Director, M&E Operations Talent Strategy & Employee Experience
Dow
Kristopher Moore
Kristopher Moore
Global Senior Director, Consumer Care
Mars
Alana McCloskey
Alana McCloskey
Senior Director, Corporate & Foundation Engagement
Texas State University - San Marcos
Josue Berlanga
Josue Berlanga
Head of Care & Remote Sales
Philip Morris International
Lisa Fleming
Lisa Fleming
Sr. Learning and Development Project Manager
AbbVie
Ian Tempro
Ian Tempro
Chief Operating Officer
IA Solutions
Tiffany Cotterman, PhD
Tiffany Cotterman, PhD
Executive Director of Learning and Development
Clear Harbor
Melissa Johnson
Melissa Johnson
EVP, Global Workforce
Support Services Group
Ryan Pletan
Ryan Pletan
CEO
Dailystream
John Parkinson
John Parkinson
Senior Director, Emerging Technologies
FreeClimb
Dave Perry
Dave Perry
Director, Global Customer Strategy & Success
Telus Digital
Alastair Brass
Alastair Brass
CEO
Amplify5
Sandy Ko Fonseca
Sandy Ko Fonseca
Founder & Principal, CCWomen
Customer Management Practice
Jordan Zivoder
Jordan Zivoder
Quantitative Research Lead, CMP Research
Customer Management Practice
Brian Cantor
Brian Cantor
Managaing Director, Digital
Customer Management Practice

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