March 12 - 14, 2025
Austin, TX
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2025 Solution Providers
AmplifAI
Website: https://www.amplifai.com
At AmplifAI, we're applying science to make teams better! AmplifAI was founded with the goal of leveraging data to create a personalized environment that enables every employee to succeed. As more companies explore the new generation of hybrid work, innovative leaders and organizations are relying on AmplifAI to enable performance,... Read More
Clear Harbor
Website: clearharbor.com
Clear Harbor is a BPO provider focused on enhancing and protecting your brand's customer experience (CX). We emphasize brand reputation, CX quality, and understanding the real total cost of outsourcing. As a brand-centric and brand-reflecting company with nearshore locations, we align with your brand values through initiatives like "Clear Reflection"... Read More
CMP Research
Website: www.cmpresearch.com
CMP Research is an independent insights product that helps strategic customer contact leaders make better decisions faster. Signature research, case studies, and data-driven benchmarks help leaders innovate, advance, and compare their function’s performance and provide decision-support to executives in an uncertain and ever-changing customer service climate. Read More
Five9
Website: http://www.five9.com
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating more than six billion customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create... Read More
Laivly
Website: https://laivly.com/
Laivly creates a powerful and intuitive AI orchestration layer for your contact center’s existing tech stack. No replatforming. No APIs. Just a remarkably simple, secure, and intelligent bridge to the tools, training, and workflows that drive your team’s success. Read More
Nextiva
Website: https://www.nextiva.com/
Nextiva’s AI-powered Unified-CXM platform delivers personalized experiences throughout the entire customer journey. Read More
Prosodica
Website: https://www.prosodica.com/
We are contact center veterans, technology innovators, behavioral scientists, and data science experts working to build technologies that enhance human connections, improve employee engagement, and promote sustainably efficient contact center operations. We work with progressive contact center enterprises to address their most challenging operational issues by crafting a more engaging,... Read More
Support Services Group (SSG)
Website: https://supportservicesgroup.co/
Support Services Group is a US based, high-touch BPO solutions company. Founded in the United States in 1998, SSG has 17 global contact centers across the United States, Canada, LATAM, APAC, and Europe. SSG thrives by delivering outstanding customer service support for a broad range of leading global brands in... Read More
Working Solutions
Website: https://workingsolutions.com/
Working Solutions is a leader in onshore, on-demand contact center outsourcing. Our solutions are designed to be flexible—maximizing growth opportunities and managing day-to-day customer service operations—applying services when and where you need them. Working Solutions manages fluctuations in CX operations by using a scalable workforce to ensure nonstop, flexible, and... Read More
