SparkCX was founded to harness the power of ariticial intelligence to enhance human2human interactions. Today, we do this by delivering the most powerful contact analytics platform leveraging the highest scoring generative AI LLM on the market. We can turn all your customer contacts (voice, chat, email, sms, etc..) into insights that will improve customer experiences, improve customer loyalty, reduce agent turnover and reduce compliance risks. Know your customers. All of them. Right now.