Peter is the Executive Director of Talent & Culture for a Chick-fil-A franchise. This role provides him with valuable insights into the challenges faced by leaders in high-pressure environments on a daily basis. Peter has a Masters Degree in human relations and is a certified John Maxwell leadership coach.
Day 3 | Friday, November 15
8:45 AM Workshop | The Chick-Fil-A Way: Elevate Workforce Efficiency and Customer Satisfaction
Unlock the secrets behind Chick-fil-A’s renowned customer service and operational excellence. In this dynamic workshop, Peter, the Executive Director of People and Talent at Chick-fil-A, will reveal the innovative strategies that drive workforce efficiency and unparalleled customer satisfaction. Dive into the core principles of talent management, employee empowerment, and a culture of continuous improvement. Walk away with actionable insights to transform your organization’s operations and elevate your customer experience to new heights.
Check out the incredible speaker line-up to see who will be joining Peter.
Download The Latest Agenda
