Luke Hagstrand

VP, Customer Experience Personalization Comcast


Day 1: Wednesday, April 14th

1:30 PM Ignite Session: How to Overcome Fears of Digital Transformation

Digital innovation is quickly becoming a core competency across the modern enterprise. As customer demands increase, businesses are leveraging technology and a more digital-first approach to meet their customers in the way they expect. That said, digital transformation is no easy feat given the fear associated with change alongside the constraints of the current operating environment. In this quick Ignite session, Luke will share the Comcast story to help you:

·        Benchmark the orchestration of a digital-first mindset

·        Seek alignment and buy-in across the organization

·        Overcome the fears of digital acceleration by building expectations around consumer experiences

·        Leverage software to achieve the desired outcomes and experiences for success

Check out the incredible speaker line-up to see who will be joining Luke.

Download The Latest Agenda