The global pandemic wreaked havoc on traditional business continuity. It also forced us to rethink beyond traditional workforce planning when “same time last year” metrics have no bearing on the present or future. In this session, we will discuss new ways to consider staffing supply and demand:

•      How strong is your workforce continuity plan?

•      How are you prioritizing staffing needs by line of business?

•      Are you staffing to the fullest potential to meet demand?

•      Are you using work at home to maximum potential?