Outsourcing is no longer just about cost—it’s a strategic lever for agility, efficiency, and long-term growth. This interactive discussion explores how global organizations are evolving their outsourcing strategies to align with automation, AI, and changing customer expectations. Learn how to build scalable, value-driven partnerships that drive impact across the enterprise.

- How to future-proof BPO partnerships amid rising automation

- Strategies for scaling global operations with fewer, more strategic partners

- Aligning short-term decisions with long-term outsourcing goals