Replicant is the only conversational AI solution that enables contact centers to autonomously resolve the majority of customer service conversations just like a human agent. We have the highest resolution rate in the industry, with up to 80% of calls resolved without an agent. This is enabled by superior AI that’s been validated across half a billion minutes of live call time. This provides contact center leaders with the best AI solution to improve customer experiences, increase agent efficiency, and increase service capacity - all while driving net cost savings of up to 50%. Our platform is built for the enterprise, adhering to HIPAA, PCI, and GDPR compliance standards, with high reliability infrastructure and built-in redundancy across services to manage spikes in call volume.