Download the 2017 Agenda

Co-located with CCW Winter, join us this winter in NOLA Innovating Customer Care Across the Americas

- Meet and Hear from C-Suite Game Changers: Keynote Presentations from Mrs. Fields Cookies and Ritz-Carlton

- Identify each Latin American nation’s unique challenges & benefits to evolve your nearshore strategy

- LATAM Trailblazers: Exchange ideas with dedicated customer care leaders evolving their regional strategy

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