Fernando Straminsky

Fernando Straminsky held leadership positions in major multinationals and entertainment services like DIRECTV Latin America, Claro, Arnet, Telecom and other players in the high-tech industry. M.C. Analytics & Knowledge Discovery has developed a cross experience through a wide range of departments, such as Customer Experience, Analytics, Marketing, Sales, Contact Centers and Loyalty. Thanks to his 15 years of experience creating and consolidating the CX department in DIRECTV, Gartner awarded him with the " Global CX Excellence Award" for implementing CX NPS Operating Model & Cutting-Edge Analytics Implementations.