PROACTIVE . PERSONAL . PURPOSEFUL 

September 06, 2023 | Rydges Melbourne, Victoria
CCW Strategy Day Overview
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Meet Our CCW 2023 Speakers

Speakers

2023 Speakers

Renee Moore
Renee Moore
Customer Contact Director
Bega Group
Greg Curcio
Greg Curcio
Director Customer and Performance
Knox City Council
Hendrik Coetzee
Hendrik Coetzee
Solutions Architect
Sprinklr
Mark Burgess
Mark Burgess
Site Director of Global Property & Guest Services Pacific Reservations and Customer - Asia Pacific
Hyatt
Daniele Iezzi
Daniele Iezzi
Former - General Manager Customer Service
Country Road Group
Greg McPherson
Greg McPherson
General Manager - Business & Member Services
Cerebral Palsy Network
Emily Bayford
Emily Bayford
Senior Manager, Contact Centres
Australian Super
Rhys McKimmie
Rhys McKimmie
Manager - Customer Contact Solutions
Red Energy
Manuela Metz
Manuela Metz
National Assistance Contact Centre Manager
Assist Australia
Alexandra Craggs
Alexandra Craggs
CX Portfolio Director
IQPC
Steve Jurisic
Steve Jurisic
Customer Experience SE
RingCentral
Richard Minta
Richard Minta
Senior Manager: Solutions Consulting
Sprinklr
Sean McBride
Sean McBride
Head of Consulting
Customer Driven
Louis Dupé
Louis Dupé
Director
Customer Driven

In Partnership With :

CCW Digital

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