PROACTIVE . PERSONAL . PURPOSEFUL
September 06, 2023
| Rydges Melbourne, Victoria
Alexandra Craggs
CX Portfolio Director IQPC
Agenda Day 1
9:00 AM IQPC Welcome Address |
9:55 AM Speaker Q&A |
Discover who is on-site with our speed networking session. Meet peers old and new and start connecting!
10:30 AM Panel Discussion | Integrating Traditional and Digital Service Channels
· What does a successful omnichannel experience look like?
· Managing different customer needs to ensure everyone get the solution they need
· Data, privacy and security for the modern customer
2:45 PM Speaker Q&A
Our quickfire presenters will re-join the stage to answer your questions on transforming employee engagement and the tools and tactics to be a great place to work.
Check out the incredible speaker line-up to see who will be joining Alexandra.
Download The Latest Agenda
