13 - 15 March, 2016
Indigo Pearl, Phuket, Thailand

Meet the Speakers

2016 Speakers

Adam Geneave
Vice President Customer Experience
Wyndham Vacation Resorts Asia Pacific

Matt Paterson
General Manager Customer Care
Vodafone

Nicholas Kontopoulos
Vice President of Marketing, Asia Pacific & Japan
Twilio

Edrick Ho
Head of Digital and Channel Management, Retail Banking, Asia Pacific
ANZ Bank

Michelle Choo
Director Customer Experience
Singtel

Erison Oktavian
CTO
UMG Myanmar

Jacqueline Lau
Assistant Vice President Quality Service Management
Changi Airport

Greg Baxter
Territory Lead, Sitecore Business Optimization Services, Greater Asia
Sitecore

Brenda M Dichoso
Chief Customer Care Officer
PT Smartfren

Yasir Manzoor
GM Video Services
PTCL

Bartosz Demczuk
Sales Director
Comarch

Ravi Kumar
COO
PT. Mitra Adiperkasa

Sandra De Zoysa
Group Chief Customer Officer
Dialog Axiata Plc

Jane Valero
First Vice President Customer Experience Division
Philippine Savings Bank

Ryan Hart
Principal Analyst
Forrester

Vaasu Gavarasana
Senior Marketing Director
Asia Content Marketing Association

Barney Dunne
Director of Digital Marketing Solutions – Asia Pacific & Japan
HP Software

Hans Iandy
IT Corporate Section Head
PT SMART TBK