Maximum productivity has never been easier to achieve — with new tools like generative AI, organizations can support their agents with an abundance of insight, context and guidance and empower them to do more. 

71% of contact center leaders state that they expect Generative AI to have a major impact, making it abundantly clear that this technology has the power to change the way we operate. And by leveraging real-time insight, organizations can unlock maximum productivity levels and empower the next generation agent experience.

Join the Five9 team as they discuss:

• An overview of AI and the phone channel
• Ways AI can empower agents to do more in the moment
• Strategies for securing optimal productivity