Welcome to the
Chief Experience Officer

Exchange

The CXO Exchange is an invitation-only event is built for today's senior CX Leaders to connect and identify solutions to critical business challenges in the most efficient and effective way possible.

Join us for a unique benchmarking and solution sourcing opportunity from Orlando!

Benchmarking


Because of the unique structure of the Exchange, benchmarking & networking are more productive with shared challenges, insights, and goals during scheduled and unscheduled activities.


Networking

The Exchange gathers 100 most senior executives in order to provide a myriad of actionable takeaways, ranging from insight into new technologies to guidance on measuring performance to strategy for establishing a customer centric vision that will turn customers into advocates.

1:1 Business Meetings

Shorten your RFP Cycle! Take part in one-to-one business private business meetings with solution providers that can help you navigate your biggest challenges.

Project Analysis

Take 2.5 days out of the office to not only learn, but also to relax and brainstorm in luxury. Your particular issues are put under the spotlight and with an open mind you can embrace the potential solutions that will emerge through group discussions.

Curated Insights, Measurable Results.

Join top industry leaders at the Chief Executive Officer Exchange to navigate evolving customer expectations and drive the paradigm shift towards unparalleled customer experiences and reaping the rewards of innovation.

2024 SPEAKERS

Hear What Executives Had to Say:

"The 1:1 business meetings have been great. I’ve really enjoyed meeting industry leaders and vendors in a speed dating type fashion. It has given me the opportunity to talk about my priorities and objectives and hear about what the vendors offer, making it easy to figure out if you want to have additional conversations and interactions with them outside of the conference." - Pacific Life

"I absolutely would recommend the exchange to a colleague. The more that we get an opportunity to engage in different initiatives and challenges that businesses face, the greater that network is, the quicker we can come to some solutions that we all face." - Georgia Power

"Overall, I found great value in attending the Exchange. First, intrinsic value of being able to connect and network with people and build those relationships in a post-pandemic world and exposing ourselves to new ideas was the highest value. Secondly, understanding what technology is out there and how everyone differs in their approach to implementing some of the automations of the future.” - Stellar