MEET OUR INSPIRING SPEAKERS!

Tonya Barkley
Tonya Barkley
Chief Employee Experience & Workforce Development Officer
U.S. Department of Veterans Affairs
David Gise
David Gise
Senior Vice President, Head of Hospitality & Amenities (Commercial/Residential)
RXR
Catie Hydeman
Catie Hydeman
Vice President of FC Operations
Chewy
Marisa Smith
Marisa Smith
Vice President of Customer Care
Angi
Rasheeda James
Rasheeda James
Vice President of Client Services
Americor
Duane Kingston
Duane Kingston
Assistant Vice President, Customer Experience & Operations
eMed Digital Healthcare
Traci Lamm
Traci Lamm
Senior Director of Customer Support
Forbes
James Glover
James Glover
Vice President of Customer Experience
CHEP
Deepak Agarwal
Deepak Agarwal
Director, ORx IT Operations
Optum
Diane Acevedo
Diane Acevedo
SVP of Operations & CX
Gabb Wireless
Pamela Fusting
Pamela Fusting
Director Of Operations, CX
State of Tennessee Department of Human Services
Sasha Fard
Sasha Fard
Country Lead, Customer Experience Management
Capital One
Brian Cantor
Brian Cantor
Principal Analyst & CCW Digital Director
Customer Management Practice
Tom Foley
Tom Foley
VP, Experience Designer
Modus
Michael Stineman
Michael Stineman
EVP of Growth
Modus
Sandy Ko
Sandy Ko
Founder & Principal
Customer Contact Women (CCWomen)
Laura Turner
Laura Turner
Vice President Customer Experience
alphabroder
Frederick Parkinson
Frederick Parkinson
Consulting Director, CX Center of Excellence
Tech Mahindra
Sean Albertson
Sean Albertson
CEO
CX4Rocks
Shrish Mishra
Shrish Mishra
VP Business Development | Americas Strategic Verticals
Tech Mahindra
Jason Ten-Pow
Jason Ten-Pow
CEO & Founder
bespokeCX
David Caudle
David Caudle
Vice President, Strategic Transformation
TELUS Digital
Ian Tempro
Ian Tempro
Chief Operating Officer
IA Solutions
Charanjit Singh
Charanjit Singh
Regional Head - BPS Americas | CME 
Tech Mahindra
Jordan Zivoder
Jordan Zivoder
Quantitative Research Lead
CMP Research

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