Catie Hydeman

Vice President of FC Operations Chewy

DAY 1 Monday | October 28

12:00 PM ASK THE EXPERTS PANEL | AI-Powered Customer Personalization: Enable Effective and Tailored Interactions

Deep dive into the impact of AI-powered personalization on customer interactions in this informative panel discussion. During the session, industry leaders will discuss various artificial intelligence technologies and their role in creating customized customer experiences, which can result in higher satisfaction and loyalty. Explore how AI can be used to analyze customer data, anticipate behaviors, and provide personalized content and offers. Our panel of experts will provide valuable insights and address your questions about implementing AI-driven strategies to improve customer interactions and achieve business success.


Key Takeaways:

  • Increase Customer Satisfaction: Understand how AI can analyze data to predict customer behaviors and preferences
  • Implement Best Practices: Gain practical insights and best practices from industry experts on integrating AI-powered personalization to achieve optimal results.

DAY 3 Wednesday | October 30

8:15 AM CCWOMEN NETWORKING BREAKFAST: Lead with Trust: Cultivate Authenticity and Connection

In today’s fast-paced world, effective leadership goes beyond traditional authority—it's about connection and authenticity. Creating an environment where team members feel valued and engaged is key to a happy, loyal, and productive team. 

This session will explore the importance of developing your unique voice as a leader and delve into the essential qualities of authenticity, vulnerability, and transparency that empower leaders to build strong, trust-based relationships.

Join us to enhance your leadership voice and discover how trust can transform your leadership style!

Check out the incredible speaker line-up to see who will be joining Catie.

Download The Latest Agenda