14-15 June
The Peninsula Manila, Makati City, Metro Manila, Philippines
The Peninsula Manila, Makati City, Metro Manila, Philippines
Melody Tolisora
Director, Service Delivery
TransUnion Credit Bureau
Check out the incredible speaker line-up to see who will be joining Melody.
Download The Latest AgendaCONFERENCE DAY ONE
Wednesday, June 14th, 2017
3:45 PM PANEL: Strategic Workforce Planning and Optimisation to Drive Operational Excellence in Contact Centers
- Impact of technology and digital on workforce planning and recruitment strategy
- Mapping your workforce capacity and allocation in consideration of the overall business strategy
- Measuring the effectiveness of your workforce planning and optimisation strategy
CONFERENCE DAY TWO
Thursday, June 15th, 2017