14-15 June
The Peninsula Manila, Makati City, Metro Manila, Philippines
Melody Tolisora, Director, Service Delivery at TransUnion Credit Bureau

Melody Tolisora


Director, Service Delivery
TransUnion Credit Bureau

Check out the incredible speaker line-up to see who will be joining Melody.

Download The Latest Agenda

CONFERENCE DAY ONE

Wednesday, June 14th, 2017


3:45 PM PANEL: Strategic Workforce Planning and Optimisation to Drive Operational Excellence in Contact Centers

  • Impact of technology and digital on workforce planning and recruitment strategy
  • Mapping your workforce capacity and allocation in consideration of the overall business strategy
  • Measuring the effectiveness of your workforce planning and optimisation strategy

CONFERENCE DAY TWO

Thursday, June 15th, 2017