One year of ChatGPT, a decade of Generative AI innovation. Transform the customer experiences of tomorrow.
State of Generative AI
May 21-22 | 12PM
State of Generative AI
May 21-22 | 12PM
Featured Speakers
Colin Crowley
VP of Customer Support
Maven Clinic
Brooke Lynch
Senior Analyst & Staff Writer
Customer Management Practice
Jako VanderLinde
eCommerce and Emerging Technology Strategy Leader
Formerly Home Depot, HD Supply
Cati Brunell-Brutman
CX Manager
Glossier
Devin Poole
Senior Product Marketing Manager
Coveo
Mike Mosquito
Emerging Technology and Innovation Executive
Northeast Georgia Health System
Devlin O'Neil
CX Technology Leader
Formerly Luluemon, Etsy, Chime
Anthony Porter
COO, Solutions Sourcing Expert
Muzes.ai
Brian Cantor
Principal Analyst, CCW Digital Director
Customer Management Practice
Jesper Kock
Vice President Research & Development
EPOS
Bobby Stapleton
Director of Customer Support
Intercom
Why Attend
Just surpassing one year of ChatGPT, generative AI has become one of the most transformative and innovative technologies to date. Giving users real-time knowledge in an intuitive, comprehensive and engaging format, generative AI has changed the way we look at self-service and AI.
Covering the State of Generative AI, this seminar series aims to debrief all things generative AI in 2024. As we see leaders adopt and iterate their technology, it is critical to unpack the key successes and challenges organizations have addressed along the way. Creating a strategic plan for implementation and deployment is necessary as more businesses come to rely on generative AI.
Join this seminar series to learn more about how organizations are leveraging generative AI, what their journey has looked like and where they are focusing their efforts this year. Discussing some of the most recent developments and features, sessions will dive into the state of generative AI.
Covering the State of Generative AI, this seminar series aims to debrief all things generative AI in 2024. As we see leaders adopt and iterate their technology, it is critical to unpack the key successes and challenges organizations have addressed along the way. Creating a strategic plan for implementation and deployment is necessary as more businesses come to rely on generative AI.
Join this seminar series to learn more about how organizations are leveraging generative AI, what their journey has looked like and where they are focusing their efforts this year. Discussing some of the most recent developments and features, sessions will dive into the state of generative AI.
