One year of ChatGPT, a decade of Generative AI innovation. Transform the customer experiences of tomorrow.
State of Generative AI
May 21-22 | 12PM
State of Generative AI
May 21-22 | 12PM
Anthony F. Porter is a technology economist and seasoned Global Procurement Leader with over two decades of experience across various industries. Currently, Anthony is the Chief Operations Officer for Muzes.ai. His previous roles include VP at Goldman Sachs and MetLife and leadership positions at Humana, Acxiom, Electronic Arts, and Dell.
He's known for innovative approaches, driving substantial savings, and fostering inclusive work cultures. Anthony's achievements include driving extensive process optimization and operational efficiencies, enhancing strategic sourcing outcomes, improving risk management, increasing minority business spend, and implementing transformative procurement programs, resulting in significant cost savings and enhanced customer outcomes.
Anthony's global recognition is underscored by his ranking among the top 100 global supply chain leaders in Supply Chain Digital. His insights have been sought after by prestigious forums and industry publications such as Gartner, CIO Review and The Economist. Anthony owns and leads AF PORTER, an advisory firm specializing in Technology Procurement, Vendor Management, AI, Operations, and Near & Offshoring. As the driving force behind the firm, he brings his extensive experience and expertise to guide companies on their AI journey. For inquiries or collaborations, Anthony can be reached at Anthony@afporter.com.
Day 1: Tuesday, May 21st
2:00 PM Why Your Tech-Footprint Depends on Building a Culture of Innovation
In the age of AI, it is all about innovation. Every new model and shiny capability has CX leaders on their toes. Many leaders feel pressured to make decisions now, to implement and iterate, all while trying to decide if the technology will even work for them.
Your tech-footprint, however, is not just dependent on your ability to jump into new technology. It starts with a culture of innovation. CX leaders that feel confident in their technology decisions are working from a foundation of innovation. They have the tools, strategies and framework in place to embrace innovation and continuously improve.
Join Anthony Porter, Technology Sourcing Expert as he shares insight for leaders looking to dive into new technology. He will discuss strategies for cutting through the noise, building sound technology policies and preparing for implementation.
He will also discuss:
- Examples of innovation gone right/wrong
- Frameworks for successful sourcing and implementation
- Insight on the future of innovation
