18th-19th May 2021 Virtual Exchange | 100% Online
Sponsors
If you are a customer service solution provider and are looking to position your offering in front of C-level and Director-level decision makers with budget to spend on new solutions for their organisations, then get involved with the CCW Executive Exchange by contacting us on exchangeinfo@iqpc.com to discuss the latest sponsorship opportunities.
Alternatively, take a look at our Sponsorship Opportunities page for further insight into the many benefits of becoming a vendor at the Exchange.
Lead Sponsor
RingCentral
Website: http://www.ringcentral.com/
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications solutions. Easier to manage and more flexible than on-premise communications systems, RingCentral’s cloud solution meets the needs of modern distributed and mobile workforces, while eliminating the expense and complications of legacy hardware-based PBX systems. RingCentral is headquartered in... Read More
Silver
CallMiner
Website: www.callminer.com
CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyse omnichannel customer interactions at scale, allowing organisations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By... Read More
ChatLingual
Website: https://www.chatlingual.com/
ChatLingual enables companies to radically simplify their support teams. Our multichannel service platform empowers each Advisor to be your Best Advisor by removing barriers around language, technical skill set and tribal knowledge. With ChatLingual, Global Fortune 500’s are simplifying staffing models, increasing NPS scores, accelerating entry into new markets and... Read More
Coveo
Website: www.coveo.com
Coveo is the world’s leading cloud-based relevance platform. Using applied AI, the Coveo Relevance Cloud™ is the intelligence layer that transforms digital experiences, starting with intelligent search, through to specialised implementations for ecommerce, service, and workplace. Read More
Khoros
Website: www.khoros.com
Khoros, formerly Spredfast + Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and... Read More
NICE
Website: www.nice.com
NICE is focused on transforming experiences to be extraordinary and trusted by empowering organisations to make smarter decisions with enterprise software solutions that support remote employees, streamline processes and improve customer conversations. When the world’s leading companies want to improve their business performance, increase their operational efficiency, prevent financial crime,... Read More
PolyAI
Website: www.polyai.com
We’re dialogue experts building enterprise-ready voice assistants It’s our mission to revolutionize human-machine communication. By teaching machines to understand natural language and hold human-level conversations, we help businesses transform their customer experience, create revenue, improve operational efficiency and prove ROI quickly. PolyAI stands for Polyglot AI and from day one... Read More
Smart Communications
Website: http://smartcommunications.com
Smart Communications™ is the only independent company focused 100% on customer conversations for the enterprise, and the only cloud solution ranked as a Leader in Gartner’s Magic Quadrant for CCM. More than 300 global brands – many in the world’s most highly regulated industries – rely on Smart Communications to... Read More
SYKES Digital Services
Website: www.sykes.com/digital/
SYKES Digital Services is an operations & customer experience transformation firm. Our clients are stewards of customer experience and operational excellence. We empower them with: 1. Contact Centre technologies and learning & training services 2. Digital self-service content and channel services & technology3. SI services built around the intelligent automation... Read More
Zendesk
Website: www.zendesk.com/
The best customer experiences are built with Zendesk. Zendesk makes a customer service and engagement platform for businesses that want to give customers the best experience. Our products are designed to facilitate communication, reduce friction, and improve the relationship between companies and their customers: Zendesk Support: A beautifully simple system... Read More
Bronze
Sprinklr
Website: https://www.sprinklr.com/
Sprinklr’s mission is
to help the world’s most valuable brands create happy customers. We do this
with the world’s first unified social media management platform, which enables
brands to connect the public conversation data from 350 million sources in Social
Listening, and take action using Social Publishing & Engagement; Social... Read More
Gold & Virtual Think Tank Sponsor
RingCentral
Website: http://www.ringcentral.com/
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications solutions. Easier to manage and more flexible than on-premise communications systems, RingCentral’s cloud solution meets the needs of modern distributed and mobile workforces, while eliminating the expense and complications of legacy hardware-based PBX systems. RingCentral is headquartered in... Read More
In Partnership With :
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Email: exchangeinfo@iqpc.com
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