Name: Customer Analytics Exchange
Start: 2025-07-23
End: 2025-07-25

July 23 - 25, 2025 | DOWNRIGHT AUSTIN | Austin, TX

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Welcome to the customer analytics exchange

In today’s dynamic business landscape, customer data is the compass guiding organizations toward sustainable growth and innovation.

The Customer Analytics Exchange provides senior executives with exclusive insights into the latest strategies, technologies, and trends, all designed to help you make impactful, data-driven decisions. Our curated agenda maximizes ROI by equipping you with the tools to drive customer-centric innovation, enhance personalization, and optimize analytics investments.

Join us to shape the future of customer strategies and turn insights into actionable results.

Benchmarking

With over 25 highly crafted sessions reflecting strategic issues senior executives have identified as priorities, take a two-fold approach to address both customer experience & employee experience.

Networking

Because of the unique structure of the Exchange, networking is more productive with shared challenges, insights and goals during scheduled activities and an exclusive site tour.

Project Analysis

Your particular issues are put under the spotlight and with an open mind you can embrace the potential solutions that will emerge through group discussions.

1:1 Business Meetings

Shorten your RFP Cycle! Take part in one-to-one business private business meetings with solution providers that can help you navigate your biggest challenges.

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2025 Speakers

Rob Teel

Chief Technology Officer

State of Oklahoma

Anne Dunkin

Chief Information Officer

US Department of Energy

John Giaquinto

VP of Loyalty, Personalization & Analytics

Rite Aid

Kimberly Newman

Corporate Vice President, CRM Strategy & Lifecycle Marketing

New York Life

Atul Sehgal

Head of Data Science

Swire Coca Cola

Christopher Whitley

Senior Director of Product Management (Data Science)

Comcast

Gina Williams

Call Center, Director

Midland Radio

Hailong Wang

Director of Analytics, Senior Quant Manager

Fifth Third Bank

Michael Nevski

Director of Global Insights

Visa

Ken Hubbel

AI Technology Expert - AI Corps

US Dept. of Homeland Security

Drew Denardo

Chief Technology Officer

Jogo Health

Dr. Shireesh Mishra

Head of Portfolio Analytics and Insights

Citi

Soumam Debgupta

Chief Technology Officer

Washington State Department of Social and Health Services

Key Focus Areas

This Exchange is designed for you to engage in thought-provoking discussions, hands-on masterclasses, and high-impact networking opportunities — all designed to help you harness the full potential of customer data.

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