The bespokeCX™ system is designed to improve contact center and website performance. It accomplishes this by improving contact center managers’ and website owners’ level of customer knowledge. With improved customer knowledge comes better decision-making and a higher number of the right brand actions. Our unique, plug-and-play system seamlessly integrates into... Read More
Bright is a global learning technology platform that uses simulations, practice, and personalized coaching to build skilled, experienced, and fulfilled contact center teams. It’s immersive learning that transforms.We specialize in contact center training simulations that build soft skills - such as empathy, de-escalation, and problem solving. Our platform also enables... Read More
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating more than six billion customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create... Read More
Nextiva’s AI-powered Unified-CXM platform delivers personalized experiences throughout the entire customer journey. Read More
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