Four Industry Experts on Customer Intelligence & Analytics

We interviewed four of the experts speaking at Customer Intelligence in Action about their favorite strategies, new analytics tools and impressive success stories. The four experts are:
• Ryan Dirkmaat, Director, Consumer Affairs & Global Insights, Clorox
• David Levine, VP of Informatics, University Healthcare Consortium
• Brian Schmucker, Director, Analytics & Processes, Kelly Services
• Dr. Rinat Sergeev, Data Scientist, Harvard/NASA Tournament Lab

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