Jim Bander

As National Manager for Decision Science, Jim Bander is responsible for using analytics to provide Always Better Service to over 4 million consumers.  He was the business lead and a key designer for an analytics effort which has improved the lives of thousands of customers while making Toyota’s Risk Management and Servicing departments more effective and efficient.

Before joining TFS, Dr. Bander was vice president of an analytics software startup, and he has also worked in the mortgage, transportation, and software consulting industries.  He received his PhD in Operations Research from the University of Michigan in Ann Arbor, and taught for several years in the Decision and Information Sciences (now IS/OM) department at the University of Florida’s Warrington College of Business.  Jim spends much of his non-work time as president of Power Paws Assistance Dogs, a charity that provides highly trained service dogs to adults and children with disabilities.