August 22 - 24, 2016
Hilton Tower Hotels, Austin, TX
Karen Mangia, Vice President, Customer & Market Insights at Salesforce

Karen Mangia


Vice President, Customer & Market Insights
Salesforce

Check out the incredible speaker line-up to see who will be joining Karen.

Download The Latest Agenda

Tuesday, August 23rd, 2016

Saturday, April 7th, 2018


16:45 Engaging your Customers with Innovation

Today’s empowered customers have high expectations of products and brand experiences. How do you leverage customer feedback to spur product innovation within your company? How do you engage customers in prioritizing where you invest next, how you price your products, and how you create marketing and collateral? Go beyond the guessing game, and use data to connect with your customers.

Key Takeaways:
• Data-Driven insights to spur meaningful connections
• Customer-centric approaches to tailor product pricing, innovation, and external messaging
• Best practices and solutions to engage the customer in innovation—and designing the future with you