Michael Allenson

Michael Allenson is a Principal CX Transformation Consultant with MaritzCX. For the past 25 years he has consulted with companies on strategic marketing, the customer experience and in general, consumer behavior.  Michael helps companies understand how they can design and implement CX management programs that improve the CX, while also driving growth of their businesses.  Using our leading edge CX platform and tools companies can implement programs that provide the intelligence and the tools to drive CX focused action that makes a difference, driving customer growth, retention and long-term loyalty.  He remains laser focused on how the landscape for customer experience measurement and management is changing, as well as the implications for customer experience professionals, marketers, and management teams.