Zhongcai Zhang

Chief Analytics Officer, Business Intelligence
New York Community Bank

A senior analytics executive in the Financial Services industry, Mr. Zhongcai Zhang provides thought leadership on and serves as chief architect for the development of innovative analytic solutions to business challenges. At New York Community Bancorp, Mr. Zhang is responsible for enterprise-wide business analytics, providing operational and strategic decision support to such areas as retail deposit management, customer acquisition and retention, product cross-selling, deposit pricing and product development, liquidity management, product and branch profitability, and process optimization. His background includes academic publishing, analytics conference speaking, and industry case study featuring.

Check out the incredible speaker line-up to see who will be joining Zhongcai.

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Tuesday, August 23rd, 2016

Saturday, April 7th, 2018

11:15 Working Cross-Functionally to Unify the Analysis and Insights Process

As big data becomes a strategic business asset, it is predicted that through 2019, 9 out of 10 organizations will have a Chief Analytics Officer. In effectively maneuvering data across several business units, the CAO is in the driver’s seat, leading organizations to extract customer insights and deliver enhanced customer service. This presentation will go over the CAO’s role as a cross-functional strategist, as well as the power this leader has in accelerating topline growth.

Key Takeaways:
• Examining the impact of the CAO in centralizing cross-functional business units
• Overcoming internal challenges: breaking down organizational bottlenecks through effectively maneuvering critical resources
• Leveraging the role of CAO to improve outcomes and identify opportunities for product and pricing innovation