CELEBRATING 10 YEARS
OF INDUSTRY CONNECTION, CONVERSATION, TRANSFORMATION
& EXCELLENCE
4-6 March 2025 | The STAR, Gold Coast
CCW 2023 Event Partners
Supporting Partner
CCW Digital
Formed through the union of Customer Contact Week, the world’s largest and most influential customer service event, and Customer Management IQ, the world’s largest and most influential customer service online platform, CCW Digital reigns as the most significant community, resource hub and advisory for contact center and customer experience professionals. Read More
Customer Service Institute of Australia (CSIA)
Website: https://www.csia.com.au/
Founded in 1997, the Customer Service Institute of Australia is the country’s leading independent customer service organisation. CSIA believes that great customer experience is fundamental to every business, and supports organisations and individuals with best-practice know-how, international recognition and practical support. The goal of the Institute is to help people... Read More
Media Partners
CXFocus
Website: https://www.cxfocus.com.au
Established brands need to innovate and re-invent themselves to compete in a rapidly changing business and consumer environment. CXFocus is for executives and managers, who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers. By providing the latest news, special reports,... Read More
