CELEBRATING 10 YEARS
OF INDUSTRY CONNECTION, CONVERSATION, TRANSFORMATION
& EXCELLENCE
4-6 March 2025 | The STAR, Gold Coast
Andy Hitchen
Customer Operations & Provider Solutions Hub Lead Medibank
Conference Day One: Wednesday 5th March
2:35 PM Medibank Quickfire |
Executive Day: Tuesday 4th March
10:30 AM Panel Discussion | Customer Experience as a Competitive Advantage
Discover how organizations can leverage superior customer experience to gain a competitive edge in today's market. This panel will explore strategies, best practices, and case studies demonstrating how exceptional customer experiences drive loyalty, retention, and business growth. Learn practical insights to elevate your customer experience strategy and differentiate your brand in the marketplace.
Check out the incredible speaker line-up to see who will be joining Andy.
Download The Latest Agenda
