CELEBRATING 10 YEARS
OF INDUSTRY CONNECTION, CONVERSATION, TRANSFORMATION
& EXCELLENCE
4-6 March 2025 | The STAR, Gold Coast
Ben Coughlin
Chief Customer Officer Webjet
Workshop Day: Tuesday 4th March
9:30 AM Workshop One | Understanding AI: Technologies and their Opportunities
Dive into the world of AI in this interactive workshop where you'll explore various AI technologies reshaping contact centres. Discover opportunities to enhance customer experiences, streamline operations, and optimize decision-making through practical insights and real-world examples. Gain actionable strategies to leverage AI effectively in your contact centre operations.
Check out the incredible speaker line-up to see who will be joining Ben.
Download The Latest Agenda
