CELEBRATING 10 YEARS
OF INDUSTRY CONNECTION, CONVERSATION, TRANSFORMATION
& EXCELLENCE
4-6 March 2025 | The STAR, Gold Coast
Catherine Veronesi
Manager Customer Service City of Sydney
Conference Day One: Wednesday 5th March
10:15 AM Fireside Chat | Navigating the Contact Centre Landscape for the Next Decade
Explore the future of contact centres in this fireside chat led which will delve into emerging trends, technological advancements, and strategic insights that will shape the landscape over the next decade. Gain valuable perspectives on preparing for and navigating evolving customer service demands and operational challenges
Check out the incredible speaker line-up to see who will be joining Catherine.
Download The Latest Agenda
